The sensor works with Bluetooth 4.0 and the range is approximately one floor and 10 meters around depending on the conditions of the building.

The following mobile devices are compatible with the Levelgas sensor:

• iPad® (Air, Air 2, Mini, Mini 2, 3, 3rd and 4th generations and later versions).
• iPod® Touch (5th generation).
• iPhone® (4S and later versions).
• Smartphone with Android 4.3 or later versions.

Yes, you have to create an account to add a sensor to the mobile app.

Access to the app with your account

1. Once inside the app:
   1. If you don’t have any sensor you will see an alert with the legend: “No sensor added, do you wish to add one?”. Select “Accept” and it will redirect you to the “Searching sensor” screen.
   2. If you already have one sensor added go to the Menu and select “Tanks” and you will see the previously added sensors. On the up-right corner press the “+” button that will lead you to the “Searching sensor” screen.
2. With your Levelgas sensor in your hands check that the AA bateries are properly placed. On the screen “Searching sensor” active the Bluetooth of your phone (iOS or Android) and press the button “Search device”. Place your phone as close as possible to the Levelgas sensor to detect it and sync it.
3. Once your Levelgas sensor has been added, you will be asked to fill in the following information:
   1. Address: Select the address where you are going to install the sensor. If you don’t have any add one.
   2. Tank name: Is the identifier of the tank where you are going to install the sensor, since you can add as many sensor as you want you may want to keep your tanks identified.
   3. Tank brand/manufacturer: Choose the brand or manufacturer of your tank.
   4. Tank’s capacity: This is very important because the app uses it to calculate the level as a percentage of the capacity when you make a refill. Don’t worry if you don’t remember it, leave it blank, when you install the sensor verify it and edit it later.
   5. Minimum level alert: This will allow you to set the minimum gas level in your tank to trigger an alert when you have reached that level.
4. If you filled in all data your sensor will be added and you will be redirected to main screen where you will see the reading. Verify that the shown level corresponds whit that of your tank, you may have a slight variation of around (±) 2%.

Note: If the Levelgas sensor is not yet installed on the tank, the shown level at that moment will be a random number.

You can add as many sensors as you need, there’s no limit.

On the Menu go to the option “Tanks”, select the tank you wish to share. On the lower section of the screen you will see the option “Share with”, you will be asked to enter the email of the registered user with which you wish to share the sensor. When you press accept, a notification will be sent to the user’s phone and the tank will appear automatically.

Yes, you can purchase gas using your credit card, debit card or paying in cash in convenience stores.

a. Select your preferred gas provider.
b. Select the option, “price” or “gallons” to calculate your refill, later you will see your current gas level and the calculated gas level after the refill.
c. Choose your payment method:
i. Credit/debit card: Enter the information to complete the purchase. This information can be saved for further purchases.
ii. Convenience store: A ticket with a bar code will be generated and sent by email, you can print it and show it at the store to complete your purchase.
iii. Confirm that the information is correct before proceeding to the purchase.

Yes, when you select the type of your refill, either “price” or “gallons”, select the option “invoice” and enter your tax ID to check if it is already in the database, if it is not, register it and save it for further purchases.

The available gas providers will appear in the app according to your zip code.

The approximate time to get your refill is one day depending on your gas supplier.

If you select the option “refill in absence” that appears when configuring your purchase, the gas provider can refill your tank even when you are not home.

Note: A refill in absence can only be made when the conditions of the building allow it.